Hotel Safety: a guide to staying safe for employers and travellers


As the world becomes more interconnected and business opportunities spread to new spots around the globe, so do business travellers. With this travel comes concern about travellers’ safety in these new environments. 


"Duty of Care is the most important part of our job," said Greeley Koch, Executive Director at Association of Corporate Travel Executives (ACTE). "To do it right, organisations must protect against pitfalls and plug holes where necessary - but also be measured in our actions."


Organisations tend to think of the hotel portion as the safest part of a journey that can involve long flights, commutes in crowded cities, uncomfortable food and health emergencies. The hotel is almost always the most benign part of these generally safe endeavours.  But there can be a false sense of security when it comes to hotels.


People tend to think once we get checked into our rooms that everything will be fine. While a hotel fire or terrorist attack will grab headlines, the small things are vital. Safety is as simple as knowing where to find the fire escapes, the easiest way out of a hotel room and when to secure yourself inside. It’s important not to be overconfident.


"We don’t want to be alarmist, but business travellers and their travel managers must be aware of what can go amiss so they can prepare," said Mr Koch. "No one can predict emergencies. But we can learn from past incidents to limit the damage in future ones."


To help employers improve their hotel safety programmes, International SOS and the Association of Corporate Travel Executives (ACTE) created a new guide that discusses the return on investment of risk mitigation. Click here to download the guide.

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