Teleconsultation Services for the Mobile Workforce

Organisations worldwide are increasingly considering teleconsultation as a primary medical support for employees. In a range of medical cases it can provide a convenient, timely, and cost effective way to support medical consultation and prescription needs to employees while working abroad.   The new white paper from the International SOS Foundation, endorsed by the International Society for Telemedicine & eHealth (ISfTeH), explores the essential considerations that organisations should be aware of when assessing a teleconsultation service. The paper provides in depth insight into country level legal guidelines and clinical best practice of teleconsultation services, as well as case studies and global best practices to help guide organisations in choosing a provider. The paper is authored by Nathaniel Lacktman, Esq., Partner at leading law firm Foley & Lardner LLP where he is Chair of the firm’s Telemedicine and Digital Health Industry Team, and Dr Neil Nerwich, International SOS Group Medical Director, Assistance. 

The ‘Teleconsultation Services for the Mobile Workforce’ paper includes:


  • Country level review of legal requirements for the provision of teleconsultation and subsequent recommendations and treatment;

  • Guidelines on clinical best practices, taking into account details such as the understanding of a local healthcare environment, clinical expertise of current disease threats at the patients location and the integration into the local healthcare system when required;

  • Case studies demonstrating usage in both a corporate and educational sector scenarios;

  • List of global best practices to help guide multi-national organisations in assessing a teleconsultation service. 

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